Frequently Asked Questions

1. What is pickleball?

Pickleball is a paddle sport that combines elements of tennis, badminton and table tennis. It is played on a smaller court using a paddle and a perforated plastic ball.

It is easy to learn, social, low impact and suitable for all ages and abilities - whether you are playing for fun, fitness or a little friendly competition.

New to the game? Visit our Guides section to watch a short video explaining the rules and how to get started.

2. How do I book a court?

All court bookings are made through Playtomic.

Download the Playtomic app, search for Rotto Rackets Sports, choose your preferred time and complete your booking.

Bookings can also be made through the Playtomic website on desktop, although most players find the mobile app the easiest option.

New to Playtomic? Visit our Guides section for a step-by-step booking tutorial.

3. Do I need to bring my own paddle?

You are welcome to bring your own paddle, or you can rent paddles from the self-service vending machine located at the courts.

Pickleballs are also available to purchase from the vending machine.

4. Why is there a pending security hold on my card when I rent paddles?

When you rent paddles from the vending machine, a temporary $120 security authorisation is placed on your card for each paddle compartment rented.

Each compartment contains two paddles:

• 1 compartment, containing 2 paddles: $120 temporary hold
• 2 compartments, containing 4 paddles: $240 temporary hold
• 3 compartments, containing 6 paddles: $360 temporary hold

This is not a completed charge. It is a temporary hold used as security while the equipment is in your possession.

Once all rented equipment has been returned correctly, the security hold is automatically released and no payment is taken.

Depending on your bank or card provider, the pending authorisation may remain visible for several business days after it has been released. This processing timeframe is determined by your bank and is outside the control of Rotto Rackets Sports.

5. Will I be charged the $120 security hold?

No.

The $120 is not charged when you rent paddles. It is only a temporary security authorisation.

The amount may only be charged if rented equipment is not returned, is returned incomplete or is damaged, in accordance with our rental terms.

6. What should I do if the pending security hold is still showing?

Once all rented equipment has been returned correctly, the security hold is automatically released from our side.

Your bank or card provider may still take several business days to remove the pending authorisation from your account.

If the authorisation remains visible beyond your bank’s normal processing timeframe, please contact your bank or card provider. We are happy to assist if they require any information from us.

7. How much does it cost to play?

Court hire ranges from $25–$35 AUD per court, per hour, charged per court so the cost can be split between your group.

Paddle hire is available on-site from the self-service vending machine for $5 per hour.

Exact pricing for your selected time slot is confirmed in the Playtomic app at checkout.

8. Can beginners play, or is it only for experienced players?

Absolutely. Pickleball is one of the easiest sports to learn and is designed to be inclusive.

Whether you are trying it for the first time, playing with family or friends or you are an experienced player, everyone is welcome.

9. Are the courts open every day?

Yes. The courts are open daily from 7am to 6pm, 365 days a year.

10. Can I join a social game instead of booking a whole court?

Yes.

You can join one of our scheduled social play sessions through Playtomic or connect with other players through our WhatsApp community to organise a game.

All scheduled social sessions are booked through Playtomic.

11. What happens if it rains or the weather is bad?

If the courts become unplayable due to weather, your booking may be cancelled.

For standard court bookings, you can rebook through Playtomic or request a refund in accordance with Playtomic’s booking policies.

For private functions and group bookings, we will work with you to provide an appropriate credit, depending on the circumstances and any costs already incurred in preparing for your event.

12. Where are the courts located?

Our pickleball courts are located at the Bathurst Point Tennis Courts on Wadjemup / Rottnest Island, near Pinky Beach and Bathurst Lighthouse.

Search Rotto Rackets Sports on Google Maps for directions.

13. Is this the same as playing pickleball in Perth?

Not quite - our courts are on Rottnest Island, about 30 minutes by ferry from Fremantle or 45 minutes from Hillary's Boat Harbour. It's a great option if you're after a unique day-trip experience combining pickleball with beach time, cycling and lighthouse views, rather than a regular weeknight game close to home.

14. How do I get to the courts from Perth?

Take a ferry from Fremantle (about 30 minutes) or Hillarys Boat Harbour (about 45 minutes) to Rottnest Island (see our Plan Your Visit page for ferry operator links), then walk or cycle to Bathurst Point, near Pinky Beach and the Bathurst Lighthouse. Courts can be booked online via Playtomic before you travel or once you arrive.

15. Do you offer group bookings or events?

Yes.

We host:

• Corporate events
• Team-building sessions
• Private functions
• School groups
• Birthday celebrations
• Social groups
• Community events

Whether you are planning a work function, school excursion or special celebration, we can tailor a fun and memorable pickleball experience on Rottnest Island.

To enquire, email info@rottoracketssports.com.au or complete the events enquiry form on our Contact page.

16. How can I stay updated?

Follow us on Instagram and Facebook for the latest news, events and updates.

You can also join our WhatsApp community to connect with other players, organise games and receive real-time updates.