Cancellation & Refund Policy
We understand that plans can change. To ensure fair access for all players, the following cancellation terms apply:
Court Bookings
Cancellations made 24 hours or more before your booking time will receive a full refund through the Playtomic app.
Cancellations made within 24 hours of your booking are non-refundable.
No Shows
If you do not attend your booking, a refund will not be issued.
Weather Cancellations
If the courts are unplayable due to weather conditions, your booking will be cancelled automatically through Playtomic and you will receive a refund or credit.
Group Bookings & Events
Separate cancellation terms may apply for private events and group bookings.
Please contact us at info@rottoracketssports.com.au for details.